Harbor Hills Country Club
Harbor Hills Country Club latest news and event information on Central Florida's finest luxury home golf course community.
Monday, February 28, 2005
Saturday, February 26, 2005
Tom Harper's house and Tom Peter's thoughts
http://www.tompeters.com/entries.php?rss=1¬e=http://www.tompeters.com/blogs/main/007523.php
Something for everyone to think about is how the new Hostess program and our customer service team program is going to dramatically impact our customers experience in a manner that will make us stick out from the rest of the crowd.
Yesterday, I spoke with Tom Harper whose house we are building on lot A-14. I try to speak to him at least once or twice a week. I emailed him a picture of Ireson's house and the Castello Spec we are building. He thinks its great but wanted to know since we have sold over a 100 houses where I was getting the time to call him and if I was calling everyone else.
I explained to him what we were doing with our team concept which will be to create a team of 4 or 5 people to contact our customers and keep them in the loop as to how their homes are progressing. I also told him we just hired the three hostess and what they were going to do. He thought it was a great approach to business and complimented us on it.
New Hostesses
Today we hired three Hostesses, Debbie Bradley, Judy Warren and Pam Vogt. They will be working as hostesses every day except Thursday (they play golf that day) from 11 to 4 or 5 P.M.
Their job will be to share the experience of living at Harbor Hills with prospects and customers that have already purchased. This is a program similar to one I have used in the past but we are expanding it. It worked very successfully and sure will work great here at Harbor Hills.
They will be available to discuss all aspects of life at Harbor Hills including lifestyle, opportunities, shopping, golf,why they decided to live at Harbor Hills and anything else you or they can think of.
They are not salespeople so they will not be discussing prices and such with customers..
I asked Pam why she bought at HH and she told me because when her and her husband drove through the community everyone waved hi. That's the kind of input these gals can give to our propsects and customers. I think this wil be very useful information to them.
Thursday, February 17, 2005
Harbor Hills Blog
The purpose of this Blog will be to help update prospects and purchasers of new homes in Harbor Hills.
We will be posting construction schedules as well as pictures of homes under construction.